Return & Refund Policy

We want you to have a pleasant shopping experience with ZURA HOMES.

Returns & Exchanges

• Exchanges/Return are accepted within 7–10 days of delivery.

• Products must be unused, unwashed, and in their original condition with all packaging intact.

• Exchange requests are subject to product availability.

Refunds

• Once your return is approved and processed, the refund amount will be credited to your original payment method within 4–7 working days.

• Shipping charges, if any, are non-refundable unless the product received is damaged or incorrect.

Products damaged due to customer misuse or normal wear and tear are not eligible for return or refund.

For approved Exchanges/Returns, the replacement product will be delivered within 5-7 business days.

For return or exchange requests, please email us with your order details. contact@zurahome.in